Returns/Exchanges

Tribe of Dumo does not accept returns, but will accept exchanges on products with manufacturer defects or size discrepancy. Items can be exchanged as long as ALL of the following apply:

1] Exchanges are initiated within 3 days of delivery
(returning package must be postmarked as so).
2] The merchandise has not been worn, washed, or altered
in any way.
3] It is returned in its original packaging.
4) It still has the original tags.

You will receive a confirmation email once your package has been received and/or processed or denied by us.
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If your original invoice/receipt is lost, you will still need to identify your package with some account details first. If you still have the order or shipping confirmation in your email, all you have to do is print that out; otherwise you can jot down the following information and include it with your return package:
First + Last Name
Billing + Shipping Address
Phone Number
Email Address
Order Number
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1. Please email contactus@tribeofdumo.com to request an
exchange and we will assign you a tracking #.
2. Mail your returned item to:

Returns Department
10333 Lemberd dome drive
Rosharon, Texas 77583

3. Include in your package a signed letter stating the reason for your return and the original receipt/invoice.
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All exchages are subject to a return shipping fee, paid for by the buyer.